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Connected Consumer

Our approach

We combine digital technology, big data and smart physical products to create connected experiences that transform your relationship with consumers and their relationship with your products. Our experts can help your FMCG, CPG or Retail business, leap to the forefront of connected products and unlock new value in a hyper-connected world.

Insights from our experts

What we can do for you

Whether you’re just starting your Connected Consumer journey or are further down the line, we can help. With a multidisciplinary team of product designers, scientists, engineers, technologists, CX/UX and digital experts working in world-class innovation facilities, we can help you take an idea from concept to market fast.

Here’s what we can help with:

  • Creating compelling consumer and business propositions – building propositions that keep consumers connected – and spending – with your business long after their initial purchase
  • Developing connected physical products – designing and developing sophisticated products that consumers love and want to make part of their everyday lives
  • Building and integrating your digital platforms – enabling you to deliver a seamless experience for consumers whenever they connect with your business
  • Optimising data analytics and making effective use of real-time data – helping you understand and predict consumer behaviour and build stronger, more profitable consumer relationships
  • Managing cyber security – making you and your consumers confident about entrusting their data to your business.

How we’ll work with you

We put partnership and collaboration at the heart of our relationship with clients. You'll be fully involved every step of the way. We use an agile approach to help us move faster. We test, learn and enhance as we go to get to a solution that works brilliantly for your customers and your business.


Contact the connected consumer team