How can we centre around our customers?
From the Silk Road to Silicon Valley, value exchanges and business have been driven and shaped by one key group: customers.
Where once people were offered any colour car as long as it’s black, today’s balance of power has shifted – with growth dependent on satisfying connected, informed consumers. Tomorrow’s victors will be those who place these buyers at the heart of every decision.
Innovating for growth
The Breakthrough Brigade
Bold innovation is more important than ever: to drive growth and tackle critical questions. Will you dare to be a breakthrough growth leader?
How to capitalise on constant connectivity
Our world is more connected than ever before. We work and socialise online in entirely new ways, spanning time zones and geographies. Almost every aspect of our daily lives is digital in some way. This trend was only accelerated by the COVID-19 Pandemic, leading to mass digital adoption as a necessity.
Designing for impact
Life-changing technologies and innovation
In partnership with WIRED, we explore how the end-to-end innovation journey and life-changing technologies can answer the world’s toughest challenges.
Reimagining beauty tools to make easy, confident makeup application possible for everyone
Financial services can change the world
Our research reveals what consumers want when it comes to sustainable finance, and the three areas of focus for financial services firms to truly help people live more sustainably.