Consumer and Retail

Personalisation for masses

We can help you deliver meaningful personalisation at scale, in a matter of months
Cooper Perkins joins PA

A world-class technology development and product engineering design practice
Pulpac sustainable packaging

Viable, low cost and scalable - a truly sustainable replacement for plastics. Request a sample here.

Today’s consumers expect more and more – whether it’s new, personalised and sustainable products or the certainty of getting them exactly when and where they want. To keep up, manufacturers and retailers must innovate - non-stop. As businesses respond to the coronavirus pandemic, the need to innovate has never been greater.

At the moment, we’re helping clients develop antiviral packaging, accelerate production of goods in short supply and repurpose supply chains for those consumers in greatest need. This builds on the work we do every day with clients, to create new revenue streams, transform operations and build competitive advantage. Our capabilities extend from market insight and taking products from creative design through development and launch, to finding new ways to connect brands with consumers.

Our teams of researchers, designers, engineers and supply chain experts work with clients from start-ups to multinationals. They’re developing new products and digital experiences and adding new manufacturing technologies to improve operations. And they’re using digital technologies to transform supply chain performance.

We work alongside our clients from locations around the world and from the design studios, science labs and engineering workshops of our Global Innovation and Technology Centre in Cambridge, UK.

So whether you are trying to maintain business as usual or dealing specifically with current challenges, we help you to:

reinvent manufacturing and transform supply chains with new technology
design, develop and launch new products
cut time to market through more agile R&D
embrace data and digital technologies for better insight and control
make products and businesses more sustainable.

Our work with clients

Sustainability

Product design and development

Conscious Consumer

Supply network transformation

Connected consumer

Retail transformation

Personalisation

Our global innovation and technology centre

More about us

Themes

Clients we’ve helped

TeakOrigin

Creating nutritional intelligence to enable better food buying decisions

TeakOrigin uses lab-grade spectrographic imaging combined with analytical chemistry and advanced machine-learning algorithms to measure the biochemical makeup of fruits and vegetables, without destroying items. Our digital experts partnered with...

Unilever

Predicting the spread of COVID-19 to safeguard Unilever’s global ecosystem

In 2020, as the COVID-19 pandemic accelerated, Unilever – a leading fast-moving consumer goods company – needed to rapidly evolve their global operations. Unilever and PA created a world-leading digital tool, COVID-19 Awareness and Situational...

Sparkler

Providing organisations with insights on consumer responses to COVID-19

Around the world, COVID-19 has transformed society on so many levels, forcing consumers to respond to social, political, economic, professional and personal changes in real-time. Organisations must rapidly address evolving consumer behaviours. Our...

Insights from our experts

Supply-chain concerns causing shoppers to stockpile gifts just in case, data show

Insight / 20 October 2021

Shanton Wilcox, US Manufacturing Lead at PA Consulting, discusses supply chain hurdles as we head into the holiday shopping season.

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How Digital Twins are driving the future of business

Insight / 18 October 2021

CV Ramachandran, digital transformation and operations improvement expert at PA Consulting, discusses use cases for digital twin technology.

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Finance consumers are demanding a sustainable finance revolution

Insight / 14 October 2021

PA’s latest report, Financial services can change the world, discusses how there is a demand for financial products and services to have a positive social and environmental impact.

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Snarled shipping lanes could mean empty shelves come holiday shopping time

Insight / 12 October 2021

PA Consulting’s US manufacturing lead Shanton Wilcox explains how the tangled supply chain will impact holiday shopping this season.

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