Consumer and Retail

Embrace the conscious consumer

We can help you deliver the business case for sustainable growth and a healthier planet at rapid pace and scale
Cooper Perkins joins PA

A world-class technology development and product engineering design practice
Pulpac sustainable packaging

Viable, low cost and scalable - a truly sustainable replacement for plastics. Request a sample here.

Today’s consumers expect more and more – whether it’s new, personalised and sustainable products or the certainty of getting them exactly when and where they want. To keep up, manufacturers and retailers must innovate - non-stop. As businesses respond to the coronavirus pandemic, the need to innovate has never been greater.

At the moment, we’re helping clients develop antiviral packaging, accelerate production of goods in short supply and repurpose supply chains for those consumers in greatest need. This builds on the work we do every day with clients, to create new revenue streams, transform operations and build competitive advantage. Our capabilities extend from market insight and taking products from creative design through development and launch, to finding new ways to connect brands with consumers.

Our teams of researchers, designers, engineers and supply chain experts work with clients from start-ups to multinationals. They’re developing new products and digital experiences and adding new manufacturing technologies to improve operations. And they’re using digital technologies to transform supply chain performance.

We work alongside our clients from locations around the world and from the design studios, science labs and engineering workshops of our Global Innovation and Technology Centre in Cambridge, UK.

So whether you are trying to maintain business as usual or dealing specifically with current challenges, we help you to:

reinvent manufacturing and transform supply chains with new technology
design, develop and launch new products
cut time to market through more agile R&D
embrace data and digital technologies for better insight and control
make products and businesses more sustainable.

Our work with clients

Sustainability

Product design and development

Conscious Consumer

Supply network transformation

Connected consumer

Retail transformation

Personalisation

Our global innovation and technology centre

More about us

Themes

Clients we’ve helped

Rheia

Designing an innovative air distribution system to transform home building

The US is witnessing a residential building boom. As a result, builders are grappling with material shortages, cost increases and competition for skilled labor. Our innovation strategy and design team at Essential Design, part of PA, worked with...

TeakOrigin

Creating nutritional intelligence to enable better food buying decisions

TeakOrigin uses lab-grade spectrographic imaging combined with analytical chemistry and advanced machine-learning algorithms to measure the biochemical makeup of fruits and vegetables, without destroying items. Our digital experts partnered with...

Unilever

Predicting the spread of COVID-19 to safeguard Unilever’s global ecosystem

In 2020, as the COVID-19 pandemic accelerated, Unilever – a leading fast-moving consumer goods company – needed to rapidly evolve their global operations. Unilever and PA created a world-leading digital tool, COVID-19 Awareness and Situational...

Insights from our experts

Why styrofoam is so hard to recycle and what you can do about it

Insight / 24 January 2022

Imogen Parker, consumer and manufacturing expert at PA Consulting, discusses styrofoam and shares recycling options.

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How a two-pronged approach can reduce retail returns and improve circularity

Insight / 22 December 2021

Increases in returned merchandise is a growing problem retailers face. Retailers can overcome these challenges by using behavioral science and partnerships.

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Repairable computers could help save the planet, experts say

Insight / 17 December 2021

John Edson, US Head of Design and Engineering at PA Consulting, comments on Dell’s new Project Luna laptop concept which is designed to reduce waste by being repairable.

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How Digital Twin technology is bridging the manufacturing talent gap

Insight / 28 November 2021

CV Ramachandran, PA Consulting digital transformation and operations improvement expert, and PA Consulting digital health expert Vignesh Ramesh explain how digital twin technologies can help manufacturers bridge the talent gap.

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