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Consumer and Retail

Consumers expect more and more – whether it’s new, personalised and sustainable products or the certainty of getting them exactly when and where they want. To keep up, manufacturers and retailers must innovate - non-stop.

We help our clients do that. We help them create new revenue streams, transform operations and create competitive advantage. And our capabilities extend from taking products from creative design, through development and launch, to finding new ways to connect brands with customers.

Our teams of researchers, designers, engineers and supply chain experts work with clients from start-ups to multinationals. They might be developing new products and digital experiences or adding new manufacturing technologies to improve operations. Or they could be deciding how to use digital technologies to transform supply chain performance.

We work alongside our clients from locations around the world and from the design studios, science labs and engineering workshops of our Global Innovation and Technology Centre in Cambridge, UK.

We help you to: 

  • design, develop and launch new products
  • reinvent manufacturing and transform supply chains with new technology
  • cut time to market through more agile R&D
  • embrace data and digital technologies for better insight and control
  • make products and businesses more sustainable.


Latest insights and client stories


Contact the consumer team


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