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Business simplification

Our approach

We help you simplify your business by removing unnecessary complexity so you can respond faster to changing customer needs and market trends.

Simplification makes a difference for customers, lowers your costs, makes change easier and empowers employees.

Insights

What we can do for you

We work with you to reduce unnecessary complexity and remove clutter:

  • Identify areas of your business that have become overgrown
  • Streamline processes and remove unnecessary layers from management structures
  • Rationalise your IT framework so that different systems fit together easily.

We can help you rethink how the different bits of your business link up:

  • Rationalise product and service offerings and clear away pinch points that have built up with successive changes
  • Simplify product and service delivery through modular design, so you can offer choice but with minimal operational complexity
  • Understand how your teams and organisational units work together to create value for customers.

And we can help you get ready for the future:

  • Explore future scenarios for your markets
  • Root out hidden complexity and help you decide how to deal with it
  • Understand different ways to address the causes and impact of complexity.

Client stories

How we’ll work with you

We offer more than pure simplification expertise. Our global team includes sector specialists, so the ideas we bring you will always be relevant and practical. Our diagnostic tools will help you see exactly where complexity is destroying value and what impact reducing it will have.

Contact

Contact the business design team

Mark Lancelott

Mark Lancelott

Hsiu Mei Wong

Hsiu Mei Wong

Contact