Transforming for tomorrow
Digital at the core
CLIENT STORY
Digitising core healthcare services
Key successes
rearchitected, redesigned and replatformed on a new Content Management System
user sessions have tripled from 7 million to 21 million in the last two years, and unique visitors doubled from 4 million to 8 million since launch
designing and building a class booking app - attracting over 40,000 users in just six weeks
As Nuffield Health’s strategy, design and build partner, we have been delivering digital services at the rate of one every six weeks – all managed via a single online account, accessible from any device.
Re-architected, redesigned and re-platformed on a new CMS. User sessions have tripled from 7m to 21m in the last two years, and unique visitors doubled from 4m to 8m since launch.
Our digital experts have helped Nuffield Heath deliver over 750,000 passes, creating over 45,000 new members, generating significant (tens of millions) in additional revenue over two years.
We’ve enabled prospects to join online - generating substantial revenue within 18 months. And we’ve designed and built a class booking app - attracting over 40,000 users in just 6 weeks.
We’ve also enabled critical services to be booked and paid for online – with over 1m digital bookings now made every single month – for gym classes, physio appointments, health MOTs, personal training, nutrition, beauty, pathology and hospital consultants.
We’ve delivered over 17 system integrations – from identity management systems, membership databases and CRM systems through to practice management software, payment gateways, clinical algorithms and booking engines.
A design system to support a public marketing website, logged in data rich transactional health services, spanning everything from promoting Zumba classes to explaining palliative cancer care.
Here’s how @NuffieldHealth digitised their core healthcare services by delivering digital services at the rate of one every 6 weeks #digital #customerexperience #health
