CLIENT STORY
Building a better financial future for over eight years
We’ve helped HSBC digitise its organisation from the ground up by developing core products and services to create seamless customer and staff experiences.
Key successes
redesigned and migrated a global digital system of public websites across 55 markets and in 17 languages
empowering front line teams to provide better customer experience for their clients
reduced on-boarding from months to hours through digitisation
We led the UX development for a core transactional commercial banking service at scale.
We have also digitised the on-boarding process for customers of a high-volume payment platform so it’s self-serve, API-based and transparent.
Redesigning, replatforming and migrating a global digital system of public websites across 55 markets and in 17 languages.
We built a destination and set of services to empower front-line teams to proactively serve their clients.
We've also prototyped a wealth reporting platform for use by investment counsellors and ultra high net worth clients with complex portfolios.
Find out how @HSBC create seamless customer and staff experiences by digitising their business from the ground up #digital #customerexperience #finance
