Skip to content


  • Add this article to your LinkedIn page
  • Add this article to your Twitter feed
  • Add this article to your Facebook page
  • Email this article
  • View or print a PDF of this page
  • Share further
  • Add this article to your Pinterest board
  • Add this article to your Google page
  • Share this article on Reddit
  • Share this article on StumbleUpon
  • Bookmark this page

Artificially intelligent chatbots are the future of banking

We believe artificial intelligence (AI) presents a transformative opportunity for banks to re-invent the way they interact with their customers.

Accelerate your AI journey
Accelerate your AI journey

According to UK Finance research, 22 million people regularly accessed financial services through their mobile in 2017, a 16 per cent increase on 2016. This presents a growing opportunity for chatbot communication, so we’re working with several partners to develop and deploy chatbots that serve a wide range of customer needs.

For example, we’ve been working with Facebook to develop chatbots and new Messenger experiences for mortgages, foreign exchange, energy and car insurance. Our digital engineers in Belfast, Northern Ireland, work closely with the Facebook tech department to shape functionality and build capability, giving our clients new ways to connect with and engage their customers.

Watch our two-minute video, above, for some inspiration on how you could use chatbots to accelerate your AI journey and revolutionise your customers’ experience.

Contact our financial services team below to find out more.

Contact the financial services team


By using this website, you accept the use of cookies. For more information on how to manage cookies, please read our privacy policy.