OneSavings Bank
Using a crisis simulation to strengthen operational resilience
Operational resilience - the ability to prevent, respond to, recover and learn from operational disruptions - is a key priority. And in uncertain times, you have to make decisions quickly, to prioritize your resources and keep your people productive and safe.
In uncertain times (such as the COVID-19 pandemic) leaders need to keep their businesses running effectively, their services available and – more than anything – their people and customers safe.
Protecting people and customers - helping you prioritise your operational resilience
Working through continuity arrangements is a marathon, not a sprint, and keeping continuity, resilience and customer impacts front of mind in both short-term responses and long-term policy change is crucial.
Strong and decisive leadership, collaborative ways of working and sophisticated use of data to drive business decisions are the cornerstones of resilient leadership. We believe there are also five key operational areas of your business that need to be galvanised and prioritised. By reviewing them all, holistically, you’ll get an unmatched view of your position and how to prioritise to maintain resilience in the face of evolving threats or crises.
Having run over 100 operational resilience projects as a firm, our team are experts in helping you respond to challenges quickly, deploy resources effectively, mitigate disruption and remain resilient and adaptive. We can help you:
Our diverse teams of experts understand your challenges and have the technical skills to support and equip you to overcome the barriers. But no one knows your business like you do. That’s why we’ll work with you every step of the way, ensuring we seize every opportunity to build operational resilience into your organisation. We’ll make sure you get the right resources when you need them, and our experts will share their knowledge to help you build your skills for when a crisis hits.
