Improve organisational performance

Organisations need to take advantage of technology and data to bring new value to customers and across their wider supply network.

Organisational agility is a company-wide way of working shown to drive top-tier financial performance. It requires centring on customers, speeding up time to value, designing for simplicity, building to evolve and empowering people.

Amid increased regulatory scrutiny and a shifting economic and societal landscape, firms need both resilience and agility to survive. They must ingeniously combine agile and resilient ways of working into their operating model, and the way they adapt.

Five practical steps that’ll enable your organisation to select, design and pilot the right circular business model.

Our webinar considers how the customer experience angle can, and should, be considered in terms of making smart, impactful technology investment decisions that support not only greater efficiency for the risk and compliance teams also ensure a more customer-centric approach as a whole.

The benefits of agility are clear to those who’ve experienced it: alert, aware and inclusive teams; quicker response times to customer needs and competitive changes; and being able to unlock creativity and ingenuity.

Agile product management can drive customer-centricity and maximise value from investments by developing winning products and services that meet customer needs.

Financial Conduct Authority (FCA) made it clear that despite best efforts, some firms aren’t yet meeting necessary levels of compliance for new operational resilience policies. Firms must take urgent steps to avoid fall out with the regulators.