Agile transformation

Dutch bank Rabobank was looking to design and implement a new data and analytics capability. PA Consulting’s data and analytics experts helped Rabobank to take control of their employee data and build a greater level of insight for their HR team.

With over 50,000 vulnerable people shielding at home during the COVID-19 pandemic, Hampshire County Council urgently needed to understand their support needs. In just seven days, we developed and launched a Wellbeing Automated Call Service (WACS), dramatically enhancing the council’s capacity to do this.

We collaborated with PGIM Fixed Income, a business unit of PGIM, the global asset management business of Prudential Financial, Inc., to enable the technology team to adopt more agile ways of working to support business growth in the complex, volatile marketplace.

Our agile approach was fundamental to helping Arm transform their IT function. We supported their plans for growth by designing a new operating model that enabled them to organise IT delivery teams in a way that focused on customer experience and employee engagement.

The Danish Agricultural Agency’s strategy to deliver user-friendly solutions on time to customers was not being realised, as the process of turning policies into action was taking too long. This was naturally frustrating for customers, but also for the employees being affected by the inefficient and incoherent processes. We collaborated with them to develop an agile operating model ready to adjust faster to future reforms and ensure faster time-to-market.

To stay competitive, global investment managers Schroders needed faster delivery, increased efficiency and improved quality from their IT organisation. To get IT teams working more closely with the business, Schroders asked PA Consulting Group to introduce Agile ways of working across the global IT organisation.

Unlocking capacity on the roads to help the Department for Transport in keeping traffic moving by using agile policy development and open data.

We helped Aegon Asset Management’s UK business Kames Capital develop agile capabilities to deliver change initiatives faster than ever before. Kames can now deliver large programmes consistently within a year from inception to completion. Kames has empowered and motivated people with the new agile capabilities and skills needed to meet the challenge of change in a world that never stands still.

Insurance company Ageas saw the potential for data and analytics to enhance its customer offering and market position in the markets it operates in. See our approach working with Ageas to accelerate the implementation of data analytics projects across their operating companies.

The Swedish Transport Administration (Trafikverket) was on a mission to enhance customer experiences by insourcing its maritime grants service. They set us the challenge of helping them to be ready to operate the existing service in-house within just five months.