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Retail and services

Showing 11-20 of 32 results
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Someone making an online payment on their laptop.
In the media

The CRM and e-commerce convergence begins

PA Consulting retail and digital experts Henry Wilmer and Kirsten Pattie discuss how CRM and e-commerce platforms can work together to improve customer interactions.
destination CRM
27 February 2023
Someone making an online payment on their laptop.
Pouring juice from sustainable bottle
In the media

“Bending the laws of physics”: PulPac and PA Consulting create Bottle Collective

Tony Perrotta, PulPac partnership lead at PA Consulting, discusses PA's Bottle Collective launch with PulPac to minimize the use of single-use plastic bottles.
PackagingInsights
27 February 2023
Pouring juice from sustainable bottle
Supermarket employee performing stock check
In the media

How retailers can use AI to increase sales

Scott Schlesinger, US Data and Analytics Lead at PA Consulting, and Scott Siegel, Data and Analytics expert at PA, explain how retailers can use attention measuring AI to increase sales.
Progressive Grocer
14 March 2023
Supermarket employee performing stock check
PA at the CGF Global Summit 2024
Event

PA at the CGF Global Summit 2024

Moving beyond plastic – how industry collaboration can help consumer goods leaders deliver material impact.
PA at the CGF Global Summit 2024
Dizzie
Client Story

Dizzie

Our experts in consumer insight, sustainable product design, and product manufacturing worked with Dizzie to research how a future refill packaging system would work.
Dizzie
Flower shop owner loading a cargo bike
In the media

How Amazon local delivery partners can cash in on an extra $27,000 in annual income

Amazon Hub Delivery is Amazon’s program where small businesses in 23 US states help deliver packages.
CNBC
19 July 2023
Flower shop owner loading a cargo bike
Supermarket employee performing stock check
In the media

What P&G price hikes tell about basic consumer goods inflation

Jeremy Bartlow, a consumer expert at PA Consulting, discusses P&G’s financial report.
International Business Times
31 July 2023
Supermarket employee performing stock check
Assembly line of robots welding car body
In the media

Shoppers pull back on ‘big ticket’ items as furniture, appliance sales lag

US shopping behavior for ‘big ticket’ items like furniture and appliances.
Yahoo Finance
04 September 2023
Assembly line of robots welding car body
Man shop assistant working in zero waste shop, serving customer
Insight

Smart holiday hiring now can lead to sustainable success for retailers

Discover four ways retailers can navigate holiday hiring challenges to have sustainable success. Learn more about these strategies to thrive from James Mason, digital strategy and experience expert at PA.
Man shop assistant working in zero waste shop, serving customer
Products sitting on pedestals
Report

Better growth, better future

Our research identifies the component parts of a new engine for better growth, built from survey findings from over 7,000 US consumers – ranking 320 brands across more than 30 industries.
Products sitting on pedestals