Possibility
Explore our work: what we do, how we do it, and the value we create for our clients.
Impact
Culture
Possibility
Explore our work: what we do, how we do it, and the value we create for our clients.
Global Shifts
Empowered consumers
Healthier humans
Future organisations
Business for better
Safer societies
Sustainable world
Industries
Consumer and manufacturing
Defence and security
Energy and utilities
Financial services
Government and public sector
Health
Life sciences
Transport
Services
Set growth strategy
Build brands, products, and services
Reimagine AI, digital, and data
Improve organisational performance
Deliver complex programmes
Empower your people
Impact
Culture

Retail and services

Showing 11-20 of 23 results
Sort by:
Supermarket employee performing stock check
In the media

How retailers can use AI to increase sales

Scott Schlesinger, US Data and Analytics Lead at PA Consulting, and Scott Siegel, Data and Analytics expert at PA, explain how retailers can use attention measuring AI to increase sales.
Progressive Grocer
14 March 2023
Supermarket employee performing stock check
CGF Global Summit 2023
Event

PA at the CGF Global Summit 2023

At the CGF Global Summit 2023, PA will be demonstrating how ingenuity can create a positive human future by navigating big data and AI.
CGF Global Summit 2023
Dizzie stackable nestable containers
Client Story

Dizzie

Our experts in consumer insight, sustainable product design, and product manufacturing worked with Dizzie to research how a future refill packaging system would work.
Dizzie stackable nestable containers
Flower shop owner loading a cargo bike
In the media

How Amazon local delivery partners can cash in on an extra $27,000 in annual income

Shanton Wilcox, US Manufacturing Lead at PA Consulting, discusses Amazon Hub Delivery, Amazon’s program where small businesses in 23 US states help deliver packages.
CNBC
19 July 2023
Flower shop owner loading a cargo bike
Supermarket employee performing stock check
In the media

What P&G price hikes tell about basic consumer goods inflation

Jeremy Bartlow, a consumer expert at PA Consulting, discusses P&G’s financial report.
International Business Times
31 July 2023
Supermarket employee performing stock check
Assembly line of robots welding car body
In the media

Shoppers pull back on ‘big ticket’ items as furniture, appliance sales lag

Shanton Wilcox, US manufacturing lead at PA Consulting, discusses US shopping behavior for ‘big ticket’ items like furniture and appliances.
Yahoo Finance
04 September 2023
Assembly line of robots welding car body
Man shop assistant working in zero waste shop, serving customer
Insight

Smart holiday hiring now can lead to sustainable success for retailers

Discover four ways retailers can navigate holiday hiring challenges to have sustainable success. Learn more about these strategies to thrive from James Mason, digital strategy and experience expert at PA.
Man shop assistant working in zero waste shop, serving customer
Products sitting on pedestals
Report

Better growth, better future

Our research identifies the component parts of a new engine for better growth, built from survey findings from over 7,000 US consumers – ranking 320 brands across more than 30 industries.
Products sitting on pedestals
Grocery shopping with a smart handset
In the media

‘Drip Pricing’ has the attention of regulators, consumers as inflation lingers

Michael Thompson, a consumer pricing expert at PA Consulting, comments on drip pricing.
The Food Institute
29 February 2024
Grocery shopping with a smart handset
Young woman using smart phone against neon light display on city street at night
In the media

The Body Shop: what went wrong?

Suzi Bentley-Tanner, a retail expert at PA Consulting, is quoted in an article in Retail Insight Network discussing ‘what went wrong with The Body Shop’ giving her expert opinion.
Retail Insight Network
01 March 2024
Young woman using smart phone against neon light display on city street at night