Consumer

We created a global business services organisation for Unilever's 175,000 employees.

Our innovation strategy and design team worked with Rheia, LLC, to develop a flexible engineered HVAC air distribution system.

US-based Milliken & Company, a leading global producer of chemical additives, wants to help solve the environmental issues created by the improper management of plastics. As experts in helping organisations to become more sustainable, we’ve been working together to develop a strategy to mitigate the environmental impact of single-use plastic packaging.

Our digital experts partnered with TeakOrigin to expand market opportunities by simplifying messaging and creating a combined B2B/B2C value proposition that would resonate with retailers.

Consumers have embraced sustainable fashion. But retailers are still grappling with how to implement circular business models. We helped Stuffstr, an innovative technology start-up that collects, recycles, refurbishes and resells used clothing on behalf of brands, develop the backend systems it needed to grow its business and operations.

We helped to develop, manufacture and launch Ora, a ground-breaking new kitchen towel, taking it from concept to supermarket shelves in less than 12 months.

Dunnet Bay Distillers wanted to reduce its environmental footprint as it grew its business. PA Consulting helped develop recyclable spirits packaging that eradicates the need to use a single use bottle and also reduces costs.

Our design team worked with The San Francisco Marathon to develop a visual identity to attract sponsors and participants.

Around the world, COVID-19 has transformed society on so many levels, forcing consumers to respond to social, political, economic, professional and personal changes in real-time. Organisations must rapidly address evolving consumer behaviours. Our consumer insight team saw an opportunity to quickly launch a research project to explore these changes in the UK. To date, this research has provided insights into over 10 industry verticals and horizontal topics, helping brands evolve products and services to meet emerging consumer needs.

We've helped John Lewis keep pace with what customers want. We started with one of the largest digital projects in the company’s history: delivering a new e-commerce platform that has handled unprecedented increases in website traffic and supported record-breaking sales.