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Financial services

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Aerial view of people walking in city
Spotlight

The Spring Statement 2026

Our experts share their insights on the Chancellor’s latest announcements.
Aerial view of people walking in city
Young Asian woman shopping online on her smartphone and making mobile payment with credit card
In the media

Here, banks are responsible for compensation for fraud

PA financial services expert Caroline Wayman clarifies how Consumer Duty will help protect customers affected by payment fraud.
Dagens Nyheter
15 February 2024
Young Asian woman shopping online on her smartphone and making mobile payment with credit card
Man using laptop and holding credit card, close-up
Insight

Six strategic principles for the adoption of open banking in Government

Open banking transforms government operations, streamlining processes, enhancing efficiency, and elevating citizen services through strategic partnerships.
Man using laptop and holding credit card, close-up
Aerial view of people on busy pedestrian crossing
Insight

The Risk and Reg Edit: Winter 23/24 edition

Our team’s curated shortlist of eight risk and regulation hot topics for financial firms to have on their agenda in 2024.
Aerial view of people on busy pedestrian crossing
Business financial economic background turnaround
Insight

Focusing your BCBS 239 effort: 10 considerations in risk and data compliance for banking leaders

Guiding banking leaders on their journey to risk and data compliance.
Business financial economic background turnaround
Colleagues discussing in a meeting room.
In the media

How can the industry better educate customers

PA Consulting's Caroline Wayman discusses how financial services forms must do more to educate customers on regulatory changes.
FT Adviser
24 January 2024
Colleagues discussing in a meeting room.
Women working at laptop.
In the media

GenAI: Bringing endless possibilities to the fintech sector

PA Consulting's Richard Berkley discusses the possibilities and uses of generative AI in the fintech sector and how to combat potential fraud.
FinTech Magazine
05 January 2024
Women working at laptop.
City skyline.
In the media

Do banks really understand customers’ needs?

PA Consulting's Caroline Wayman talks to The Banker on how banks can better support customers and comply with Consumer Duty, drawing on insights from PA’s FS cost-of-living pulse survey.
The Banker
04 January 2024
City skyline.
A woman food shopping.
In the media

The secrets of dynamic pricing

PA Consulting’s Michael Thompson, consumer pricing expert, discusses in-application dynamic pricing in the food industry.
The Food Institute
30 November 2023
A woman food shopping.
In the media

Five ways banks can develop an AI-ready operating model

PA Consulting's Alexandra Valentine, Aaron Barolia, and Dan Waites explore the 5 practical ways banks can develop an AI ready operating model.
Finance Derivative
21 November 2023