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Supporting the NHS through the service reconfiguration journey


Service change remains a high priority and highly controversial for the NHS and its partners across the health and social care system.

Building local consensus on the need for change to services and the shape of that change is extremely challenging. Service reconfiguration programmes have historically struggled to succeed due to the complex process, made all the more complicated by robust allegiance to local hospitals. Major service reconfiguration is usually contentious, creating public, media and political scrutiny. Many programmes have foundered because they cannot overcome these challenges.

Our team has worked on some of the largest and highest-profile healthcare reconfigurations in the UK and has insight that our competitors cannot rival – we are the only consultancy to have supported clients through the end-to-end reconfiguration process, including successful outcomes from Independent Reconfiguration Panel (IRP) reviews and Judicial Review and the implementation of service change.

We have successfully supported a wide range of service change programmes across the country including London, Manchester and Yorkshire. We also bring alternative perspectives from our international experience in Ireland, Qatar and Dubai. We have supported whole system changes and service specific changes such as the stroke and major trauma reconfigurations in London.

We give you the right team, deploying colleagues from multidisciplinary backgrounds to provide the right blend of experience, skills and knowledge to solve the most complex challenges.

To find out how we can support your service transformation programme please contact us now.

Contact the healthcare team


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