T Rowe Price is an investment firm that manages over $600 billion in assets for clients across 13 countries worldwide. Providing operational continuity is critical to success, and during times of crisis.
From natural disasters to political upheaval, T Rowe Price must protect their clients’ assets by continuing to make global investment decisions and acting swiftly upon them. T Rowe Price wanted to review their operations to be confident they were prepared in the event of any disruption.
Bringing together a team with the right working style and cultural fit to work closely with the company’s senior associates, we assessed their most critical business functions, including global trading, client operations and compliance.
Our work commenced with preparation and delivery of a challenging initiation workshop to align thinking, clarify scope and motivate the joint team. This was followed by structured interviews and discussion with every unit leader to gain a comprehensive view of operational risks. These interviews, along with our wider industry knowledge, informed a robust planning exercise to pinpoint where the business most needed to focus risk mitigation activity to ensure continuity.
T Rowe Price now has a comprehensive view of the critical functions that need to continue in the event of a crisis and a process that can be used in future reviews and exercises. This is helping them protect their clients’ assets for the long term.