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The Swedish Transport Administration (Trafikverket) was on a mission to enhance customer experiences by insourcing its maritime grants service – a service which encourages companies that use Swedish ports to hire Swedish nationals. They set us the...
We worked with Pret to design the new digital customer experience, roll-out a new Coffee Subscription proposition, launch Pret’s first customer loyalty programme, evolve back-office operations and build a new data platform.
In partnership with the Belfast Health & Social Care team, our experts in digital, training and communications devised and delivered an engagement strategy to enable specialists to collaborate virtually to giving patients access to medical expertise...
Together with The Ocean Race, we worked to expose the lack of representation and outdated attitudes that work against gender equality across the sailing industry. With our expert support, The Ocean Race now has a blueprint to help transform the...
Public events like city marathons may have significant renown, but they often have small budgets. Race organisers use the prestige of these occasions, and the media coverage they attract, to appeal to big-name sponsors.
The Vaccine Taskforce was established in response to the COVID-19 pandemic. Its mission – to drive the development and manufacture of life-saving vaccines and make them available to the public as quickly as possible.