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“Through a new end-to-end process, reaching from initial demand to financial reporting, we improved order management, introduced category management and increased financial control.”

 

Tim Lawrence, PA Cinsulting Group

We transformed Carnival UK’s supply chain to save £2.5 million a year

One of the challenges of running a major cruise line is supplying thousands of passengers with food, drink and other essential supplies wherever they are in the world. In practice, this means ships needing to take on hundreds of tonnes of material, within a six-hour window, at each turn-around port. The challenge for Carnival UK – which operates the Cunard Line and P&O Cruises brands – was that its business had grown from three to ten ships in 15 years but its supply chain hadn’t developed at the same pace. As a result, it was working with a complex range of products, high levels of inventory and long lead times.

Carnival UK asked PA to create an entirely new supply chain process, covering every step from initial demand to financial report. Our team of supply chain experts reviewed the products the ships needed and introduced a new system that organised all items into clear categories. We recommended cutting the number of individual items by over 40% and the number of suppliers from 400 to 250. Our work led to savings of £2.5 million a year.

To find out how PA can make your supply chain more responsive, please contact us now.