2003

Exceptional HR excellence - June 2003

Survey of human resource management in German companies

PA's new survey of human resource management in German companies shows a dramatic picture of backwardness and complacency in many HR departments.

The survey report - 'Exceptional HR excellence', by PA Consulting Group - is based on HR managers' own self-assessment in 40 German companies. Their findings show that HR  departments in German companies have a traditional role - only a few exceptional firms are modernized.  In the worst cases HR strategy is not documented and not linked to the business strategy, HR processes are not relevant, their value-add is not measurable, and HR IT systems are not integrated.

PA's study compares the HR departments that excel with standard HR divisions. Excellent HR departments are more focused on strategic HR functions and are more familiar with new business models from Anglo-American HR functions, such as shared service centers and HR alliancing.

The reports concludes that a major change of direction is necessary: HR managers can contribute value to corporate success only by becoming a strategic partner of the business . PA's report 'Exceptional HR Excellence' calls for increasing efficiency at administrative and operational levels.

• This is a summary of the full German text, which is available by selecting 'Deutsch' in the language selector window above.
  

For more information, please contact:

Karsten Gross PA Consulting Group Fürstenbergerstrasse 3-9 60322 Frankfurt am Main Frankfurt 60322 Tel: +49-69-71 70 22 93 Fax: +49 69 71 70 22 99 E-mail: karsten.gross@paconsulting.com

Notes to editors

PA Consulting Group is a leading management, systems and technology consulting firm, with a unique combination of these capabilities. Established almost 60 years ago, and operating worldwide from over 40 offices in more than 20 countries, PA draws on the knowledge and experience of around 3,300 people, whose skills span the initial generation of ideas and insights all the way through to detailed implementation.

PA builds strategies for the creation and capture of shareholder and customer value, and helps clients accelerate business growth through innovation and the application of technology. PA works with clients to improve performance, mobilize human resources and deliver change effectively, including managing major projects, and designing and implementing enterprise-wide systems and full e-business solutions.

PA focuses on creating benefits for clients rather than merely proposing them, and this focus is supported by an outstanding implementation track record in every major industry and for governments around the world. PA also develops leading-edge technology both for its clients and within its own portfolio of venture companies in areas ranging from software to wireless technology to life sciences.

PA distinguishes itself from its competitors through the range and quality of its people, the depth of its industry insight, its development and use of technology, and also its independence and culture of respect, collaboration and flexibility in working with clients.

We are proud that our clients say 'PA makes it happen'.

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