1997

Please click on the relevant title of interest to view the full text.

	Customer calls need a clear strategy, by Paul Lahiff and Kris Thirlaway Business Queensland (Australia), 01 December 1997
	Advances in baggage system technology: let's get it right this time, by Charles Evans and David Prichard International Airport Review, 01 November 1997
	Glaxo and EMI: a tale of two companies, by Stephen Black Financial Times (UK), 01 August 1997
	The Internet and corporate intranets: hype or reality? By Mike Bissett Information Management , July 1997
	Internet armour: Internet security is like a layered suit of armour - breachable in places. By David Stevenson Conspectus, 01 July 1997
	Operating the mature consortium, by Tom McEwan Project Manager Today, June 1997
	Setting it up for success, by Simon Miller Project Manager Today , May 1997
	Winning the bid, by Johnathan Martin Project Manager Today , April 1997
	A passion for your people must be the top priority: the British Quality of Management Awards confirm the strengths of the best firms, but the portents are grim for the also rans, by Gavin Barrett Scotland on Sunday (UK), 23 March 1997
	Making the most of mobile communications, by Richard Lewis TMA Newsline, January 1997
	Personal View: A slimming programme for fat cats - The main driver of compensation must cease to be comparison with competitors Financial Times, 22 April 1993