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Transport, travel and logistics

We work with you to define the right strategy, optimise investment plans, develop new services, reduce operational costs and improve customer service. We’ve worked with governments, regulators, service operators and infrastructure providers to create exceptional results with lasting impact.

Across the transport sector, there are changing patterns of demand for services, there’s pressure to cut operating costs and uncertainty over future investment. People expect environmentally sustainable services and more personalisation. 

Here’s what we can do: 

  • Develop and help deploy advanced systems and technologies for the rail sector
  • Advise on establishing smart road infrastructure that’s safe and sustainable
  • Take operational excellence to new levels in aviation
  • Transform maritime organisations so they’re ready for new digital technologies.
  • Maximise returns for travel companies digital offering, to attract and engage more customers and develop service offerings

  • Design the operating model for the worlds changing fast moving, and evolving Logistics companies


our work with clients


Latest insights
and client stories

PA opinion

  • Creating a world-class customer centric digital shopping experience The New Distribution Capability programme, NDC, is ramping up and airlines now need to consider how they are going to engage with it. If they get it right, they could get full control of the customer relationship across all distribution channels and use that to deliver a world-class customer centric shopping experience. 10/01/2017
  • Operations control in transport: Where are you on the journey?In today's busy transport systems, operators are finding it increasingly difficult to handle growing volumes of traffic and manage conflicting stakeholder demands effectively and efficiently. The control centre should be at the heart of meeting those demands, but its role now needs to be re-evaluated and redefined for the 21st century. 06/12/2016
  • The digitalisation of tower servicesDigital technology, which has already transformed many aspects of our lives, is about to do the same for aviation. 27/01/2017
  • The Age of Disruption - insights from the 2015 European Process Excellence conferenceDrawing on insights presented at the 2015 European Process Excellence conference, PA's new report delves into the main messages from the event and elaborates on key learnings from the presenters which included Dr Iris Kaib, VP at Deutsche Post, Simon Tompsett, Head of Change at Airbus and Erik Gillet, Global Process Excellence Leader at UBS among many others. 21/08/2015

Client story

  • Etihad Aviation Group: Designing a blueprint for future growth As a longstanding partner of Etihad, PA was engaged to design an organisational structure for the new group that reflects industry best-practice and supports EAG in delivering sustainable long-term growth. 24/01/2017
  • NSB: Keeping parallel procurement processes on trackThe NSB Group provides bus and rail services across Norway. Their contract with an external provider for developing and managing the IT applications it uses was due to expire and they decided they wanted the service provided over the cloud from a third party. They asked PA to help manage both procurement processes. 05/10/2016
  • NSB: Facing competition for the first time with confidenceMajor reform of the Norwegian rail industry will come into effect at the beginning of 2017, ending NSB's monopoly in the country's rail sector. They asked PA to help them develop an IT sourcing strategy that could support their current and future needs and allow them to make effective and consistent choices between outsourcing and using in-house resources. 05/10/2016
  • Network Rail: Protecting the UK's rail infrastructure from cyber attackNetwork Rail operates and maintains 20,000 miles of track, 32,000 bridges and tunnels and 18 major stations across the UK. They recently embarked upon a £30 billion investment programme to upgrade that infrastructure to use digital systems to increase capacity and efficiency. With the support of PA, cyber security is now at the core of their activities. With new systems planned and a well-informed workforce, Network Rail can make sure the railways will be safe from cyber threats in future. 06/06/2016
  • DSB: Providing advice for the procurement of electric trains in DenmarkThe Danish government is in the process of driving the largest rail investment in the country's history. As part of this initiative, DSB – the government-owned operator of metropolitan, regional and intercity train services – is about to procure up to 275 state-of-the-art 01/02/2016
  • Highways England: Making the difference by driving economic benefitsTraffic congestion costs the UK economy billions of pounds every year, pushing up journey times, increasing the amount of fuel used and adding to the cost of goods and services. So reducing congestion is a priority for Highways England. 01/02/2016

PA in the media


Find out more about our work in transport, travel and logistics.

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