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UK needs to close managerial skills gap

EMC Corporation recently announced that its IT infrastructure had been hacked following a “an extremely sophisticated cyber attack”, and sensitive information relating to RSA SecurID tokens had been compromised. There are a number of key actions organisations can take to help reduce the immediate risk.

The UK government has a leading role to play in protecting UK interests in both the public and private sectors.

The insider threat facing organisations, whereby an employee acts, knowingly or unknowingly in a counter-productive way to cause organisations significant damage, is significant. Protective monitoring offers organisations a means of significantly reducing ‘opportunistic crime’ or counter-productive behaviour by insiders and managing people risk.

Business leaders need an integrated approach to cyber strategy, addressing technical and organisational elements, to counter evolving cyber threats.

We explain five ways the public sector can start thinking differently about customers and customer service, to help focus cash-constrained resources on the areas that will deliver the biggest impact.