In the media

How to ‘vibe’ with consumers

Rhea Patten

By Rhea Patten

HBW Insight

26 August 2025

In this episode of HBW Insight’s Over the Counter podcast, our personalisation and consumer expert explores how health and wellness brands can strengthen relationships by building genuine communities and experiences that resonate on a deeper level.

Consumers may be under financial pressure, but they’re not willing to compromise on connection. Our Brand Impact Index reveals that people are increasingly drawn to brands they “vibe” with. Those that make them feel understood, valued, and part of something bigger.

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