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How to stay resilient

PA Consulting’s Claire Logan, a people and talent expert, is quoted in FT Ignites Europe on the coronavirus pandemic and how it has reshaped working life.

Claire talks about the impact this has had on asset management firms, with concerns over the health of elderly and vulnerable relatives and a terribly uncertain economic backdrop contributing to anxiety among employees.

Claire says: “Teams within all asset management firms will need to adapt to new ways of working and a future which is changing weekly, if not daily.”

Claire goes on to explain that while the C-suite’s attention may be focused on ensuring the business makes it through the turmoil, senior staff at asset management firms “have a moral duty to provide reassurance, guidance and emotional support”.

Claire goes on: “While humans are biologically wired for change, these unprecedented times call for guidance and leadership. Leaders must do more than issue operational advice on remote working.”

Claire says management can also help make the mental adjustment to home working easier for staff by allowing compassionate leave for employees to look after dependents, as well as flexible working hours or a reduction in working hours.

Claire also comments on the importance of workers feeling connected to their company: “Nothing creates more uncertainty than rumour. It is vital firms are able to get messages out quickly and consistently to everyone.

“While technology provides lots of different options to connect disparate teams, the key is to create a cadence and rhythm that creates a regular, safe space that people can rely on.”

Read the article on Ignites Europe FT

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