An analysis of screen visits and virtual consultations made by Troels Andersen, a public services expert at PA Consulting, is quoted in the Danish news magazine Danske Kommuner’s article on telehealth and telecare.
“Overall, PA Consulting estimates, in the areas of housing support, home care and nursing, a net economic potential of just under DKK 300 million over five years. The potential is primarily because of lower transport costs and time saved by the actual service. The costs are largely driven by salaries to employees, project management, technical solutions and educational resources. It is also emphasised that there are large price differences on the technical solutions, which have a significant impact on the calculation,” the article says.
The article goes on to say: “A number of the visits that are made at home and at nursing homes can be advantageously carried out as a screen visit. PA Consulting estimates that the prevalence of screen visits in municipal homes and nursing homes can give a positive net potential of around DKK 230 million over five years. In this calculation, it has been corrected that 10 municipalities have the solution in operation.”
The piece also says that we regard the benefits are primarily in saved transport costs and the time saved by using screen visits. However, it is important to keep in mind that when the time savings are so small due to the amount of citizens seen per visit, most municipalities will need to plan visits and lists differently if the gain is to be realised?
The article states that there is a big potential: “Despite the fact that the municipalities are well underway, there is still a great economic potential as well as a number of benefits for both citizens and employees by implementing screen visits in municipal operations.”
Radically thinking the role telecare plays in social care provision