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IT outsourcing is increasing, but not as we know it

PA Consulting’s Manish Khandelwal, IT transformation expert, discusses the findings from the joint PA and Whitelane Research study. The article looks at the growth of IT outsourcing in the UK, as organisations spend more as part of their digital transformations.

The study which looked at 760 IT sourcing deals, found 71% of UK organisations plan to outsource at the same amount or more this year.

The article goes on to explain that the study revealed that for the first time since 2015, organisations are planning to insource less. Only 16% are planning to insource more IT, compared with 22% last year.

Manish explains: “Technology-driven challenger organisations are transforming the way services are delivered and consumed across sectors.”

Quoting from the report, the article says that entry barriers are reducing for digital age service providers and businesses are more open to work with smaller players.

Manish continues: “Technology investments are growing, presenting significant opportunities for established service providers and new entrants with differentiated offerings.

Service providers that are able to transition from traditional delivery and commercial models without compromising the service quality are looking at an exciting future ahead.”

Find out more about the 2019 UK IT Outsourcing Study, conducted by Whitelane Research in collaboration with PA Consulting

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