PA sourcing expert, Henrik Ringgaard Pedersen, is quoted in an article in Prosa-bladet about changes in IT operations. One of the major changes, according to Henrik, is the outsourcing of IT services and operations.
Henrik says: “Infrastructure is one of the most outsourced parts of IT operations, including data centres, servers, network and the running of operating systems. PA’s study shows that about 20 per cent of companies expect to increase their outsourcing in the future.”
Henrik refers to PA’s and Whitelane Research’s sourcing report that reveals that when Danish companies outsource, their main priorities are flexible system resources, human competencies, focus on the core business and cost savings. Moreover, the demand for new competencies in the IT department are emerging, making demands for entirely new IT roles.
“New roles such as infrastructure architects and team leaders are emerging, and I think we’ll see an increasing number of IT specialists with a broad business understanding as well as the necessary technical competencies. They will become the link and the coordinator with the external suppliers,” says Henrik.