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Shared services and outsourcing

The difference we make

We help you develop efficient, flexible, innovative business services that provide the support you need to achieve your strategic goals.

With no ties to any business process outsourcers or service providers, our impartial advice is focused solely on getting the right results for you.

Insights

What we can do for you

We have one of the largest teams of shared services and outsourcing experts in Europe, and more than 20 years' experience in the public and private sectors. So however tough or complex the challenge you bring us, we can handle it.

When you want strategic support, we can help with:

  • Clarifying your goals and identifying the best route to achieve them
  • Designing new solutions to take advantage of approaches such as cloud deals, utility computing, application maintenance, fixed-price sourcing and outcome-based contracting
  • Implementing new solutions and ensuring they deliver the outcomes you expect.

When you've got multiple sourcing contracts in place, we can help with:

  • Managing relationships so you get the best from your suppliers
  • Launching a service ecosystem to deliver seamless services, and run it either with you or as a managed service
  • Turning around distressed or failing contracts, including helping you decide whether to re-align or re-source.

If you want to make the journey from functional and multi-functional shared services to fully integrated services, we can help you get there, at a pace that's right for you.

Client stories

How we’ll work with you

If you're looking for a quick fix, we're the wrong firm. If you want sustainable solutions that transform business services, we're the ones. Our experts know first hand what it's like to be part of an organisation where business services are changing. So you'll get considered insight grounded in real understanding.

Contact

Contact the operational excellence team

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