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Smart supply chain

Transform and energise the potential of your enterprise

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Digital technologies are enabling and driving new possibilities in supply chains. Organisations need to take advantage of technology and data to bring new value to customers and across their wider supply chain.

Supply chain leaders able to seize the opportunities of technology will be able to rapidly respond to changing business needs, more easily mitigate risks, deliver new services and capabilities for customers and create more productive, happier workplaces.

Spark transformation with a smart supply chain
Spark transformation with a smart supply chain

Did you know? 


of global supply chain leaders say the maturity of their supply chain vision is basic or developing


don’t know how much value will be delivered by smart supply chain adoption


of organisations lack the right mix of skills and capabilities to deliver the transformation


The power of the smart supply chain

To further explore the opportunities available and how organisations can unlock additional value from the move to smart supply chains, we spoke to over 100 global supply chain leaders across life sciences, industrial, manufacturing and automotive, consumer goods, aerospace and defence organisations. 

We set out to discover how they can realise the advances in performance, customer focus and agility that the smart supply chain promises.

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Our approach 

We’ve identified the building blocks for success. And we found that those leading the way can be characterised across three archetypes:

Performance-led: Adopts digital technologies across supply chain functions with the primary aim of driving up performance in key metrics that influence day-to-day operations

Connectivity-led: Drives transformation by integrating the end-to-end supply chain, using technology to make connections from the customer, through the enterprise and out to suppliers

Agility-led: Digital becomes part of the organisation’s DNA. The customer sits at the heart of the supply chain – with an embedded culture of innovation and built-in flexibility allowing for rapid response to demand.

Those able to identify the right course of action for their organisation, based on our archetypes, will position themselves to unlock wider business transformation and greater value opportunities.

We’ve developed four key actions for success based on your archetype and ambition:

Build your supply chain vision

to suit your purpose and ambition, with the ultimate aim of creating a responsive smart supply chain

Understand the total value proposition

by looking to the long-term view of the wider supply chain

Accelerate technology adoption

by scanning, assessing, piloting and scaling available options and linking their use to value outcomes

Catalyse the business to execute

by developing your processes and people with a relentless focus on efficiency, agility and exceptional service

Unlock value from your supply chain

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Related insights

Contact us

To find out how to transform your enterprise with a smart supply chain get in touch with one of our experts today.

Tim Lawrence

PA head of manufacturing

George Marinos

PA smart supply chain expert

Ruan Jones

PA consumer expert

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