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People-Centred Organisations

Building a positive human future from workplace disruption

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Organisations are increasingly turning to new technologies to reduce costs, increase revenues and improve the quality of goods and services. But there’s much more to making a success of emerging technology than plugging it in and switching it on.

Success hinges on the human factor. By connecting their workforce to these new technologies, business leaders and HR professionals can create more jobs, not less, provide more interesting roles and unleash the ingenuity of their people.

Our approach

We create competitive advantage from disruption in the workplace through an approach that focuses on four key areas.

Harness the blended capabilities of people and technology to drive better outcomes

Create an environment that drives enjoyment through resilience, continuous transformation, learning, and inclusion and diversity

Drive performance through people analytics, collaborative virtual work environments, platforms and social networks

Enable fluid approaches to organisational and people management

 

PEOPLE AND MACHINES
From hype to reality

Unlock transformational benefits of AI and automation – help map the workforces of the future and connect people to their purpose in our technology-enabled world.

In association with CIPD (Chartered Institute of Personnel and Development)

 

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32%

of organisations have invested in AI and automation in the last five years

43%

of organisations implementing AI and automation over the past five years have seen more jobs as a result (40 per cent saw a reduction in jobs)

43%

of employees spend more time on learning new things thanks to AI and automation

Businesses need to do more than configure the technology, plug it in and switch it on. They need to prepare their workforce and rethink their culture.

Katharine Henley, 
PA workforce transformation expert

HR is the key to unlocking the transformational benefits of AI and automation

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Recommendations

Shape a people strategy for AI and automation
Work with operations and technology leaders to consider how the workforce will need to change to work effectively alongside machines.

Design future-focused careers
Ensure opportunities are taken to use AI and automation to create meaningful, stimulating and high-quality jobs.

Embed innovation in your DNA
Develop a culture that supports innovation and adaptability.

Co-create workforce solutions
Consult employees affected by AI and automation on how best to design and implement the new systems.

Identify tomorrow’s skills, today
Plan and provide training and support for employees to ensure learning keeps pace with technology, recognising the evolving skills needed for success.

Bust myths and communicate the positives
Bust the fallacy of new technologies taking jobs and convey the positive benefits of new technologies around wellbeing and personal development.

Videos

Investing in AI and automation
Investing in AI and automation
Preparing for AI and automation
Preparing for AI and automation
Delivering people benefits – not just cost savings
Delivering people benefits – not just cost savings
Improving workplace wellbeing
Improving workplace wellbeing
Creating new career paths
Creating new career paths
Unlocking individual growth and career progression
Unlocking individual growth and career progression
Enhancing employees’ strengths and capabilities
Enhancing employees’ strengths and capabilities
Creating value by unlocking innovation
Creating value by unlocking innovation
Using AI to improve learning and development
Using AI to improve learning and development
Ensuring no one is left behind
Ensuring no one is left behind
Meeting the needs of 'workplace consumers'
Meeting the needs of 'workplace consumers'
Focusing on performance, not training
Focusing on performance, not training
Blurring the lines between HR and IT
Blurring the lines between HR and IT
Managing employees through change
Managing employees through change
Embracing soft skills
Embracing soft skills

Leading in a world of people and machines

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Related insights

 

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Contact us

Katharine Henley

PA workforce transformation expert

Amy Finn

PA people and talent expert

Lex Verweij

PA people and talent expert

Heledd Straker

PA future of work expert
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