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People-Centred Organisations

Building a positive human future from workplace disruption

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Organisations are increasingly turning to new technologies to reduce costs, increase revenues and improve the quality of goods and services. But there’s much more to making a success of emerging technology than plugging it in and switching it on.

Success hinges on the human factor. By connecting their workforce to these new technologies, business leaders and HR professionals can create more jobs, not less, provide more interesting roles and unleash the ingenuity of their people.

Our approach

We create competitive advantage from disruption in the workplace through an approach that focuses on four key areas.

Harness the blended capabilities of people and technology to drive better outcomes

Create an environment that drives enjoyment through resilience, continuous transformation, learning, and inclusion and diversity

Drive performance through people analytics, collaborative virtual work environments, platforms and social networks

Enable fluid approaches to organisational and people management

PEOPLE AND MACHINES
From hype to reality

Unlock transformational benefits of AI and automation – help map the workforces of the future and connect people to their purpose in our technology-enabled world.

In association with CIPD (Chartered Institute of Personnel and Development)

 

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32%

of organisations have invested in AI and automation in the last five years

43%

of organisations implementing AI and automation over the past five years have seen more jobs as a result (40 per cent saw a reduction in jobs)

43%

of employees spend more time on learning new things thanks to AI and automation

Businesses need to do more than configure the technology, plug it in and switch it on. They need to prepare their workforce and rethink their culture.

Katharine Henley, 
PA workforce transformation expert

HR is the key to unlocking the transformational benefits of AI and automation

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Recommendations

Shape a people strategy for AI and automation
Work with operations and technology leaders to consider how the workforce will need to change to work effectively alongside machines.

Design future-focused careers
Ensure opportunities are taken to use AI and automation to create meaningful, stimulating and high-quality jobs.

Embed innovation in your DNA
Develop a culture that supports innovation and adaptability.

Co-create workforce solutions
Consult employees affected by AI and automation on how best to design and implement the new systems.

Identify tomorrow’s skills, today
Plan and provide training and support for employees to ensure learning keeps pace with technology, recognising the evolving skills needed for success.

Bust myths and communicate the positives
Bust the fallacy of new technologies taking jobs and convey the positive benefits of new technologies around wellbeing and personal development.

Videos

What surprised you about PA’s recent AI and automation report?
What surprised you about PA’s recent AI and automation report?
What is the future of work?
What is the future of work?
How do organizations optimize value to people through AI and automation?
How do organizations optimize value to people through AI and automation?
How can organizations use AI and automation to unlock talent?
How can organizations use AI and automation to unlock talent?
How can we prepare for the future of work?
How can we prepare for the future of work?
How will the way we work change?
How will the way we work change?
How should the structure of organizations change to utilize AI and automation?
How should the structure of organizations change to utilize AI and automation?
How has AI impacted and created value for organizations?
How has AI impacted and created value for organizations?
What’s an example of an organization using technology to make their workforce more efficient?
What’s an example of an organization using technology to make their workforce more efficient?
What are the possibilities for the future of work?
What are the possibilities for the future of work?
How can organizations ensure change sticks?
How can organizations ensure change sticks?

Leading in a world of people and machines

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Contact us

Chris Steel

Head of Transformation (Americas)

Julie Davern

PA workforce transformation expert
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