PA Consulting Group (PA) has won another prestigious Management Consultancies Association (MCA) Management Award for our work with the Identity and Passport Service (IPS). The win, in the Operational Performance in the Public Sector category, was announced at the ceremony in London on Thursday 29th April, adding to PA’s enviable collection of MCA trophies.
The winning project involved working with the IPS to procure a new passport provider. This complex and high-profile project required a redesigned passport which met the new international regulations for travel documentation, with enhanced security features to keep ahead of the threat of counterfeiting and the capability to store additional biometric information.
The team supported IPS and managed the £400m procurement process from start to finish. The process was completed four months earlier than scheduled and below budget. The quality and security of the passport exceeded expectations and the new passport service will generate savings in excess of £160 million (30% savings against the anticipated contract value) over the term of the contract.