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"The deal with Amadeus gives us everything we were looking for from Next Steps. PA played a vital role in helping us to seize the market moment"

Mike Thorne, Project Director, British Airways

Adapting to a changing air transportation market

The last few years have seen massive changes in the air transport industry with the supply and price being driven by growing and changing patterns in demand, increases in fuel costs and increasing concerns about environmental impacts.

Open skies, consolidation, reducing costs of entry and increasing standardisation of systems, especially in the areas of passenger booking, ticketing and e-freight – all these factors are creating something not far short of a revolution in air transport.   The impact of the current economic crisis will have escaped no-one; the huge losses being made by our airlines, the struggle for profitability of our airports, and the demands for better integration of air traffic services.

In this changing market, the winners will be those that manage change most rapidly, most effectively and whilst continuing to rigorously manage costs.  While the air industry has built up enormous experience in managing operations to high levels of safety and security, no amount of skill in managing the operation will save the players that do not manage change effectively.

PA specialises in helping clients manage business, operational, systems and technological change.  Our skills and experience are nowhere more relevant than in the air transport sector. We work with clients to manage change while you keep the operation flying.

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