2002

	Tips for selling the family silver, by Tim Catling and David Elton FT.com, 04 diciembre 2002
	Pay now, benefit never? by Conrad Thompson Conspectus, 01 diciembre 2002
	Transform the HR function, by Mark Dorgan Retail Automation, 01 diciembre 2002
	Challenging channels by Les Stewart and Jayne Houlihan European Banker, 01 diciembre 2002
	Delivering maximum value from private clients, by Alan Mathers and Jayne Houlihan Funds International, Lafferty Group, 01 diciembre 2002
	The high prices telecoms companies paid for 3G licences were irrational, by Jon Moynihan Financial Times (UK), 28 noviembre 2002
	CRM should be used internally by Dr Mark Dorgan Marketing, 07 noviembre 2002
	Reducing NCHD working-hours – where do we go from here? by Dean Sullivan Irish Medical News, 14 octubre 2002
	Bridging the value gap, by John Kay and Elliot Rose Legal IT, octubre 2002
	Winning a competitive outsourcing tender, by Simon Hay Logistics & Transport Focus, 01 octubre 2002
	Making Effective Change in the Health and Personal Social Services (HPSS), by Terry Channell Northern Ireland Medicine Today, octubre 2002
	Government reform – lessons from south of the border, by Michael Maguire Belfast Telegraph, 20 agosto 2002
	Management by alibi - the pathology of German banking, by John Rushton and Max Sembach Financial Times Deutschland, 15 agosto 2002
	How Biotech can avoid frankenfood syndrome, by Steve Mayes and Gib Hedstrom Wall Street Journal (Europe), 05 agosto 2002
	Delivering performance improvement from the centre of Government by Peter Illsley, Neil Amos and Jim Knox PMPA Review, agosto 2002
	Banking is about management of risk, by Eddie Niestat and Christian Nelissen European Banker, agosto 2002
	Who’s to blame for Whitehall IT? (Letter to the editor) by Tim O'Neill Computer Weekly , 19 julio 2002
	Consultants...passionate? by Tim Isaac Letters, FT Creative Business, 16 julio 2002
	The full potential of e-business has not yet been realised World Automotive Manufacturing, julio 2002
	Controlling back office costs in retail banking using the Microsoft .NET framework, by Proteus Duxbury Finance on Windows, Summer 2002
	Adjusting the focus, by Tim Devine 3G Strategies for Operators, junio 2002
	Time to take IT seriously, by Elliot Rose Legal IT, junio 2002
	The making of a digital leader, by Peter Fisk Business Strategy Review, Volume 13, Issue 1, Spring 2002
	Put efficiency first in marketing, by Gaspar Weiss Marketing, 25 abril 2002
	Mind the gap! - The challenges of closing the value gap in Web-based cash management, by John Rushton Global Treasurer News, 18 abril 2002
	Value-driven marketing, by Anit Roy-Choudhury Financial Times Creative Business supplement (UK), 02 abril 2002
	Reducing the Cost of Talking by Elliot Rose and Chris Pickup Legal IT, marzo 2002
	Tractors and trailers - Tracs in real time, by Iain Maclean Container Management, 25 febrero 2002
	Support functions and the downturn: the lost value and missed opportunities can no longer be afforded, by Jonathon Hogg and John Kay Legal Week, 21 febrero 2002
	Changes hardly empower customers at all, by Conor Wynn The Australian Financial Review, 12 febrero 2002
	Lessons from the dot.com world, by Dan Harrison and Veera Johnson-Birt PMPA Review - The Journal of the Public Management Policy Association (UK), febrero 2002
	Leading from the top, by John Kay Legal IT, enero 2002
	Equipped to meet the IT challenge? by John Kay Legal Week, 17 enero 2002
	Defending the corporate banking franchise: The new economics of cash management, by John Rushton Global Treasurer News, 04 enero 2002
	Complex loss management; obtaining rapid and maximum loss recovery, by Frank Cacchione Insurance International/Commercial Insurance magazine, 01 enero 2002
	European bank shareholders are missing out on cross-border synergy benefits, by John Rushton European Banker, enero 2002
	The view from 2010 - What will a typical business traveller think of smart cards at the end of the decade? By Lindsay Robertson Card Technology Magazine, enero 2002