Operational resilience | PA Consulting

The ability to prevent, respond to, recover and learn from operational disruptions is a key priority for any business.

In uncertain times, leaders need to keep their organisation running effectively, keep their services available and, more most importantly, their people and customers safe.

Working together

We build resilient businesses that thrive in uncertain environments and protect the most important services offered to customers and markets. We create the capability our client’s need to prevent, adapt and respond to operational disruption.

Our focus on Third Party Risk Management (TPRM) means that we can identify risks in your supply chain and make sure your suppliers have the right controls in place for you to keep your services resilient.

Having run over 200 operational resilience projects in recent years, our team are experts in helping you respond to challenges quickly, deploy resources effectively, mitigate disruption and remain resilient and adaptive.

Talk to us about

Regulatory alignment

Helping firms to align with and embed operational resilience regulatory requirements.

Third party risk management

Identifying and mitigating risk in your supply chain.

Important Business Service (IBS) definition

Defining IBSs, impact tolerances, mapping, governance and ownership.

Simulation, exercising and testing

Scenario testing and board level simulation of severe but plausible scenarios.

Designing resilient organisations

We can design an operating model for a resilient organisation.

Incident and crisis management

Our team of experts can prepare your organisation for major incidents.

Featured insight

Report

Rethinking regulators

Our exclusive research reveals three things regulators should be doing to better protect citizens and businesses and to encourage economic growth.

Insight

Taking flight: Advancing operational resilience in aviation

The aviation industry must implement an ‘always-on’ resilience mindset to mitigate against future disruptive events.

Crowd of busy commuters with protective face mask walking through platforms at subway station during office peak hours in the city

Insight

A global view: Themes for risk leaders in financial services to build Resilience by Design

Explore how technology, people, premises, third parties and data resources impact your resilience compliance.

Expert views

Over the last few years, financial services regulators have made it clear that operational resilience is as important as financial resilience.”

Adam Stringer Business resilience

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The particular challenges organisations face are the ever-changing threat landscape and a workforce that, in many cases, has not received sufficient training and has to deal with an environment where it is often difficult to work securely while also meeting the requirements of their role.”

Tom Everard Cyber transformation

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