Performance improvement

PA People and Change experts discuss what is required of leaders to deal with the arrival of AI.

Long waits for elective care don’t have to be inevitable. There is an opportunity to look at patient-centric pathways to expedite and sustain recovery of elective services.

Rising above digital, technical, and transformational debt to overcome permanent, on-going crises.

Organisations invest huge amounts on transformation initiatives and frameworks. But these things don’t drive success – people do. Investing, instead, in your people is a better strategy for success.

Navigating complex decision-making in government calls for always-on resilience and readiness.

Four ways to alleviate the financial and strategic impact of ‘zombie projects’.

As ISO 20022 set to go live in Europe and UK this year which can make the biggest change in payments. Organisations across the payments ecosystem must prepare how they can better make use of the data they will have access to gain the full potential ISO 20022 has to offer.

Harnessing AI to reduce administrative burden by 90 percent

Bringing services back in-house to meet a tight deadline

How organisations can optimise all aspects of hybrid working in 2022.