Press release

PA Consulting appoints Gavin Neilson as new Global Head of Financial Services

31 August 2021


PA Consulting (PA), the global innovation and transformation consultancy that’s bringing ingenuity to life, today announces the appointment of Gavin Neilson as its Global Head of Financial Services. Gavin will lead PA’s renowned financial services team across the UK, Europe and the US.

Gavin has 20+ years’ experience in the financial services sector having started his PA career in 1998 as a business transformation consultant working across multiple sectors and geographies including the UK and Hong Kong. He moved on to a series of Technology, Change and Operations Director roles working with Lloyds Banking Group and Standard Life. He re-joined PA in 2012 as a Partner to lead our banking team with a focus on digital and agile transformation as well as financial crime and fraud prevention, working with a portfolio of clients. 

Gavin takes over the role from David Troman who has been at PA for over three decades and has led the Financial Services team at PA for the past 10+ years.

PA’s experts in financial services combine deep knowledge of banking, insurance, pensions, private equity and asset management with expertise in strategy, technology, digital and innovation to help clients seize new opportunities. Our clients include the majority of the world’s largest banks, insurance companies and asset managers. Our work focuses on helping global financial services firms digitally transform, reimagine the customer experience, adopt organisational agility at scale, respond to continually evolving regulation, and establish sustainability at the heart of their business strategies. 

Ken Toombs, CEO, PA Consulting said: “We’re delighted to announce Gavin Neilson as PA’s Global Head of Financial Services. During his career at PA, Gavin has been influential in driving forward our market leading capabilities in the sector, supporting our global clients to transform their organisations, maintain customer trust, and reduce complexity in these particularly challenging times. I have had the pleasure of working with Gavin since I joined the firm. He is an inspiring leader, highly valued by clients and possesses all the attributes necessary to drive the continued success of PA’s global financial services business.

“I want to thank David for his many years of service at PA. His work helping clients navigate the challenges of digital and regulatory disruption and external shocks such as the financial crisis and global pandemic has been invaluable, and his leadership has cemented PA’s reputation as an industry leader.”

Gavin said: “I feel honoured to be leading PA’s financial services team taking over from David’s impressive legacy. The sector continues to experience tremendous change, which brings a myriad of opportunities for growth and transformation. I look forward to bringing together PA’s diverse capabilities to help shape a positive human future for our financial services clients.”

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