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Energy Reset: Creating sustainable businesses and prices

Shaping the future of the UK energy landscape

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The energy crisis has brought the industry into sharper focus than ever.  Against the backdrop of a challenging economic environment, a desire to move towards a more sustainable, net-zero, future, and the need for a more secure supply of energy, there has never been a better time to reframe the market.

In recent years energy retailers, both new and established, have had to examine the fundamentals of their brand, customer service and use of technology which have undoubtedly redefined customer choice for the better.  However, the fall-out and number of business failures we have seen in the energy retail sector has demanded that we look hard at causes, potential solutions, and the need for wide reaching market reform.

We partnered with Utility Week to examine the UK energy market and propose key reforms to enable the energy retail market to deliver for customers and Net Zero.

Key themes from the report

Based on interviews with energy retail leaders, Ofgem, consumer and trade bodies and independent experts conducted in April and May 2022, five key themes emerged:

  1. Affordability – act before it’s too late
  2. Regulating for fairness
  3. What does competition look like in the future?
  4. Wholesale market reform – sending all the right signals
  5. Security of supply – moving beyond targets

The report examines where immediate action can be taken on easing affordability pressures, evolving regulation and wholesale markets and ensuring a healthy, competitive, energy retail market.

Contributors

15+

Interviews with leaders from energy retail, Ofgem and consumer and trade bodies

7

PA energy and utilities experts sharing their insight throughout the report

Energy Reset: Creating sustainable businesses and prices - Download report

Energy Reset: Creating sustainable businesses and prices

The report, in association with Utility Week, based on interviews and expert opinion across the energy market, proposes key reforms to enable the energy retail market to deliver for customers and Net Zero.

Download report

Related insights

Contact the team

Amy Marshall

PA energy expert

Liz Parminter

PA energy and utilities expert

Jim Butler

PA energy retail expert

James Veaney

PA energy regulation expert

Ted Hopcroft

PA energy and utilities expert

Gareth Forrester

PA energy and market design expert

Agapi Papadamou

PA energy and utilities expert