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ReliabilityOne®

Recognizing outstanding reliability in US utilities

Now in its 21st year, ReliabilityOne® is a community for industry leaders in reliability, focused on providing best practice and recognition for electric utilities in the United States.

Each year, our ReliabilityOne® awards, widely recognized as one of the electric utility industry's most prestigious honors, recognize electric utilities for providing customers with the highest levels of reliability performance in the industry.

The awards program identifies top performers and best practices that promote innovation and technology advancements, and those that place the highest value on their customers. They’re an opportunity for utilities to celebrate being the best in the industry, the efforts of their people and the value brought to customers. Participants benefit from widespread recognition across numerous stakeholders, customers, employees, shareholders, community and government agencies and regulators.

Read our press release about the 2021 ReliabilityOne® Award winners.

2021 RELIABILITYONE® AWARD WINNERS

PA congratulates the 2021 recipients of the ReliabilityOne® awards for setting the gold standard for reliable electric service, technology and innovation, and customer engagement.

NATIONAL RELIABILITYONE® AWARD

San Diego Gas & Electric

REGIONAL RELIABILITYONE® AWARDS

San Diego Gas and Electric

WEST REGION (METROPOLITAN)

MID-ATLANTIC REGION (METROPOLITAN)

NORTHEAST REGION (METROPOLITAN)

National Grid

NORTHEAST REGION (SUBURBAN AND RURAL)

SOUTHEAST REGION (METROPOLITAN)

SOUTHEAST REGION (SUBURBAN AND RURAL)

AWARD RECIPIENTS FOR SPECIFIC AREAS OF OUTSTANDING PERFORMANCE

Austin Energy

PUBLIC POWER

Wisconsin Public Service

MOST IMPROVED

Wisconsin Public Service

OUTSTANDING CUSTOMER ENGAGEMENT

Florida Power & Light

OUTSTANDING TECHNOLOGY AND INNOVATION

Florida Power & Light

OUTSTANDING SYSTEM RESILIENCY

San Diego Gas and Electric

OUTSTANDING GRID SUSTAINABILITY

Consolidated Edison Company of New York

OUTSTANDING COMMUNITY SAFETY

Enhance reliability with iPredict™

Improve your reliability and prevent power outages by predicting asset failures in advance.

iPredict™ is the world’s first artificially intelligent system for predicting failures in critical electricity distribution assets. By showing which assets are likely to fail within the next two weeks, iPredict™ lets utility companies plan repairs, making it possible to manage costs, improve services to customers and give critical infrastructure advanced notice to minimise disruption.

Find out more

Contact us

Our utility and advanced grid technology experts have a deep understanding of power networks. We’ll help you develop innovative resource strategies that will take new sources of energy, distributed energy resources, your network capacity and future demands into account. We’ll help you plan for, and mitigate, risks while identifying capital priorities and income generation opportunities.

Gregg Edeson

PA energy and utilities expert