Mental health and wellbeing
Wellbeing is a priority at PA. Our people are supported by comprehensive health, safety, and wellbeing arrangements, resources, and benefits. Our people have access to many different in-house support services including trained HR People Partners, Mental Health First Aiders and Champions, and our employee network groups.
Out of 10 is our overall employee engagement score
In relation to employee wellbeing:
agree that employee health and wellbeing is a priority at PA
agree that the leaders they work with show that employee wellbeing is important to them
agree that the leaders they work with care about them as a person
We run our employee engagement survey annually. The survey is administered by a market-leading employee engagement survey platform. The survey’s questions assess our people’s view of PA’s commitment to supporting better health and wellbeing. Qualitative data from these surveys particularly highlights the commitment of our senior leaders to promote wellbeing, our focus on team wellbeing through our Working Wellbeing Toolkit, as well as our activities and support services that empower our people to prioritise their wellbeing. In 2025, the survey will change to a quarterly pulse survey.
How we’re driving progress
Creating a culture that prioritises wellbeing
Our wellbeing strategy covers five distinct but interlinked pillars: mental, physical, career-related, financial, and social wellbeing.
Supporting mental wellbeing
We provide professional clinical advice and support through our Occupational Health partner, health insurance provider, and Employee Assistance Programme (EAP). Our EAP offers 24/7 private and confidential support, including short-term counselling, legal and financial advice, physical health advice, and a wellbeing app. We’ve also committed to Mind’s Mental Health at Work standards to further enhance our support for mental health.
Providing localised resources
Over 2024, we trained and educated 32 new Mental Health First Aiders and Champions, growing our support network to 93. We also delivered a full programme across the year of educational workshops on resilience, stress and anxiety management, mindfulness, and men’s mental health.
Spotlighting positive mental health
We hosted a dedicated week of wellbeing activities firm-wide to mark World Mental Health Day in 2024, including a resilience seminar, puppy therapy, and local office events like coffee mornings and walking groups.
Caring for physical wellbeing
We offer professional eyecare advice and testing for screen-based work, Display Screen Equipment (DSE) assessments with additional home-working equipment as needed, and access to physical health activities like yoga, Pilates, team walks, in-office massages, workshops on nutrition, and sound baths. Flu immunisation programmes are also available for UK colleagues.
Supporting the menopause
In 2024, we introduced a new employee menopause support group aimed at supporting individuals experiencing symptoms of the menopause and peri menopause at PA. The MenoSupport Group is a safe and confidential space to all colleagues experiencing or supporting others with menopause to connect, share, and seek guidance.
Providing tools for career-related wellbeing
Our Working Well Together Toolkit supports leaders and teams in integrating wellbeing into everyday work. The toolkit offers resources on building team effectiveness, creating an environment of shared understanding and communication, and managing and supporting personal and team member wellbeing.
Providing tools to support employee financial wellbeing
We assist our people with cost-of-living concerns through financial education seminars, financial literacy workshops, promoting Employee Assistance Programme resources, and our discounts platform.
Building social wellbeing
Every PA office has nominated LifeAtPA Champions to promote social cohesion and team connectedness. Through this peer-led initiative our Champions organise a wide range of activities ranging from speakers, quiz nights, sports leagues, art classes, running clubs, mental health walks, and public speaking challenges.
