Mental health and wellbeing
Wellbeing is a priority at PA. Our people are supported by comprehensive health, safety, and wellbeing arrangements, resources, and benefits. Our people have access to many different in-house support services including trained HR People Partners, Mental Health First Aiders, and Champions, and our employee network groups.
Out of 10 is our overall employee engagement score (up from 7.1 in 2024)
In relation to employee wellbeing:
Beginning in 2025, we decided to transition from our traditional annual engagement survey to more frequent pulse surveys. While our annual engagement survey has provided us with valuable information in the past, more frequent pulse surveys offer several benefits with greater efficiency and increased insight. The survey is administered by a market-leading employee engagement survey platform. The survey’s questions assess our people’s view of PA’s commitment to supporting better health and wellbeing.
Qualitative data from these surveys particularly highlights the commitment of our senior leaders to promote wellbeing, our focus on team wellbeing through our Working Wellbeing Toolkit, as well as our activities and support services that empower our people to prioritise their wellbeing.
How we’re driving progress
Creating a culture that prioritises wellbeing
Our wellbeing strategy covers five distinct but interlinked pillars: mental, physical, career-related, financial, and social wellbeing.
Supporting mental wellbeing
We provide professional clinical advice and support through our Occupational Health partner, health insurance provider, and Employee Assistance Programme (EAP). Our EAP offers 24/7 private and confidential support, including short-term counselling, legal and financial advice, physical health advice, and a wellbeing app. We’ve also committed to Mind’s Mental Health at Work standards to further enhance our support for mental health.
Providing localised resources
Over 2025, we continued to train and educate new Mental Health First Aiders and Champions, growing our support network to 73 fully trained First Aiders and over 150 Champions. We also delivered a full programme across the year of educational workshops on resilience, stress and anxiety management, mindfulness, and men’s mental health.
Spotlighting positive mental health
To mark World Mental Health Day in 2025, we hosted a dedicated week of wellbeing activities across PA. The theme for 2025’s campaign was ‘Community’. Being part of a safe and positive community at work, locally, through, hobbies, family, or friends supports and protects mental health and wellbeing by building connections with other people and creating a sense of purpose and belonging through connecting with others. The week saw a number of firmwide seminars and events, and local office events like coffee mornings and walking groups.
Caring for physical wellbeing
We offer professional eyecare advice and testing for screen-based work, Display Screen Equipment (DSE) assessments with additional home-working equipment as needed, and access to physical health activities such as in-office health checks, yoga, pilates, team walks, in-office massages, workshops on nutrition, and sound baths. Flu immunisation programmes are also available for UK colleagues.
Supporting the menopause
We offer an employee menopause community aimed at supporting individuals experiencing symptoms of the menopause and perimenopause at PA. The MenoSupport Group is a safe and confidential space to all colleagues experiencing or supporting others with menopause to connect, share, and seek guidance. In 2025, the community ran a series of Meno-support cafes across our offices.
Providing tools for career-related wellbeing
Our Working Well Together Toolkit supports leaders and teams in integrating wellbeing into everyday work. The toolkit offers resources on building team effectiveness, creating an environment of shared understanding and communication, and managing and supporting personal and team member wellbeing.
Providing tools to support employee financial wellbeing
We assist our people with cost-of-living concerns through financial education seminars, financial literacy workshops, promoting Employee Assistance Programme resources, and our discounts platform. In 2025, we ran a focus on pension health, tailored to different seniority groups. Over the course of the year, more than 200 people accessed advice and guidance pension health.
Building social wellbeing
Every PA office has nominated LifeAtPA Champions to promote social cohesion and team connectedness. Through this peer-led initiative, our Champions organise a wide range of activities ranging from speakers, quiz nights, sports leagues, art classes, running clubs, mental health walks, and public speaking challenges.
