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PA Consulting Group tests confirm ‘death grip’ unique to iPhone 4 and overall reception performance ‘in range’ but at lower end

30 July 2010

Tests carried out by PA Consulting Group (the leading international technology, management and systems consultancy) have indicated that Apple’s iPhone 4 does indeed suffer from connectivity problems compared to other smartphones.

In the majority of the tests PA’s wireless technologists found the iPhone 4’s performance was in the same range as the other smartphones tested (Blackberry 9700, HTC HD2), but it was consistently at the lower end of that range. And, as found by other testers, when used in the “death grip”, the iPhone 4’s performance was significantly worse than other smartphones.

Simon Tonks, the consultant who led the testing at PA’s Cambridge Technology Centre said:

“Our tests indicate that the 'death grip' issue is real, and is worse for the Apple iPhone 4 than for other smartphones. The iPhone 4’s radio performance was also found to be generally at the lower end. This means it will tend to drop calls earlier than other phones and may suffer more in areas of weak signal. Though, overall it's still within the normal performance range for similar products.”


Dr Phil White, head of the wireless technology team at PA added:

“Consumers always prefer products that look and feel good. And we all benefit from the way companies like Apple are prepared to take risks and push the boundaries of product design. But that means striking a balance between incorporating the most innovative features and ensuring the product works effectively. The trick lies in finding the right trade-off. The question is whether consumers are prepared to put up with occasional performance flaws given the additional benefits more innovative products provide.”


Watch the video of PA’s smartphone testing at http://www.youtube.com/watch?v=juytk2OA4GI
 
Advising network operators, content aggregators and equipment manufacturers, PA Consulting Group’s Communication and Wireless Technology work extends from creating business and operational strategies, through to the implementation of major improvement programmes, as well as the design and development of new products and technologies.

For further information, contact Simon Tonks or Laura Hamblin.


To visit our innovative wireless technology development pages, please click here.


NOTES FOR EDITORS:

About PA Consulting Group

PA Consulting Group is a leading management and IT consulting and technology firm. Independent and employee-owned, we operate globally in more than 30 countries and transform the performance of major organisations in both the private and public sectors.

From initial idea generation and strategy development through to detailed implementation, we deliver significant and tangible results. We have outstanding technology development capability; a unique breadth of skills from strategy to performance improvement, from HR to IT; and strong expertise in communications, media and entertainment, defence, energy, financial services, government and public services, healthcare, manufacturing, transportation and logistics.

   
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