With construction work about to begin on the new high-speed railway, HS2 saw that strong leadership would be essential to getting their 1,400-strong workforce performing effectively. They asked our People and Talent experts to help them develop and set expectations for a key group of more than 300 senior leaders and line managers.
After careful analysis of HS2’s needs, we designed a blended solution with three elements. First, an online learning portal with checklists, video shorts and ‘how to’ guides people can use to get practical support whenever they need it. Topics cover everything from conducting an interview to running a performance review.
Second, a two-day leadership course, incorporating our ’20 days later’ habit-building programme. After each session, participants take a series of daily challenges to embed their learning and report back 20 days later. It could be to delegate an activity to a colleague or initiate a coaching conversation, for example.
Third, a series of experiential learning events focused on a single theme - such as ‘leading your team through change’ or ‘employee well-being’. We put participants in immersive, and sometimes uncomfortable, environments so they can experience how people actually feel in the face of different attitudes and practices. It’s highly effective for changing mind-sets and behaviour.
This innovative approach to development, once rolled out, will help give leaders and managers the exceptional skills they’ll need to drive this ambitious and complex infrastructure programme.
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