“PA provided critical expertise in setting up and organising this complex and extraordinarily challenging business change programme.”
Shared service leader, public sector transport provider
Using PAs sourcing methodology PA supported this global automotive client in assessing the feasibility of a European finance shared service model. Senior stakeholder interviews were undertaken to understand the current performance of the organisation, identify potential improvement opportunities, socialise the concept of shared services and develop a high level view of what the new delivery model may look and feel like.
Based on the output from these interviews, together with indicative current and future cost to serve, PA developed a business case, highlighting the potential for a 33% reduction in operating costs through the adoption of a shared service delivery model, together with a transformation roadmap to implement the change and establish the new operating model.
PA is presently helping the client design and implement the new arrangements which embraces a mixture of in-house and out-sourced solutions. In doing so we are orchestrating the procurement of an outsourced service provider to deliver part of the solution and supporting their project team preparations to engage with the outsourcer.
To find out more about our experience in shared services, contact us now.