Jonathan West joins PA Consulting (PA), the consultancy that’s bringing ingenuity to life, as a partner in PA’s insurance team, where he will lead the growth of PA’s work in the London Market. Jonathan will be working with brokers and carriers as they innovate for the future – transforming their customer experience, ways of working and adoption of digital to enable strategies for profitable growth.
Jonathan brings over 17 years’ experience in financial services, working with non-life insurance organisations on initiatives ranging from strategy definition, through to large-scale technology implementation.
Before joining PA, Jonathan was a Senior Director at Deloitte, where he led operating model and cost reduction engagements in Commercial and London Market insurance organisations. Prior to that, he headed the London Market practice area at Baringa Partners.
PA’s financial services experts combine deep knowledge of banking, insurance, pensions, private equity and asset management with expertise in strategy, technology, digital and innovation to help clients adapt, transform and succeed. Our experts help global banks and insurance companies to adopt organisational agility at scale and transform their digital experiences. Some examples of recent work include helping Ageas to become more data-driven, Aegon to transform and take more agile approaches, and ING to become leaders in platform innovation.
Scott Paton, Insurance lead at PA Consulting said:
“I’m thrilled that Jonathan has joined our firm to lead our work in the London Market, as this important part of the sector prepares for more change than at any time in its history. Jonathan brings a huge amount of experience in helping organisations across the market shape appropriate strategies for profitable growth and successfully transform operationally and digitally. He is a brilliant leader, and I’m extremely excited by his plans for building a thriving business and bringing ingenuity to life in the London Market."
Jonathan added: “I am delighted to be joining the team at such an interesting time for the insurance industry. London Market insurance organisations have an important role to play in helping their customers recover and grow with confidence in the coming years. PA is well-placed to support our clients in shaping and delivering the innovation and transformations required to capture the growth opportunities this presents.”