"Establishing and effectively managing business relationships have become even more critical in today’s challenging times and I am very pleased to be able to add to PA’s leading edge work."
AMANDA CROUCH, PA CONSULTING GROUP21 November 2011
PA Consulting Group is delighted to announce that Amanda Crouch has joined its shared services and outsourcing practice. Amanda is a leading expert in building effective business collaborations and has extensive specialist experience of advising organisations on how to reduce the risks in their outsourcing relationships. Her appointment brings unique expertise to the sourcing practice and will further strengthen PA’s position as one of the leading shared services and outsourcing consultancies.
Until recently, Amanda was CEO and founder of Global Business Partnership Alliance Ltd (GBPA) a research based advisory organisation focused on enabling organisations develop effective vital business engagements. During this time, she developed best practice approaches to relational governance particularly focused on outsourcing. Over 250 organisations worldwide have participated in GBPA’s research to date and she has worked with organisations such as GE, Deutsche Bank and Royal Mail to implement relational best practice.
Amanda has over 20 years experience in leading worldwide research programmes focused on addressing CXO issues for Gartner, Forrester, CSC and the UK Government and in IT management consulting working with a range of financial services organisations such as HSBC, Lloyds and Barclays.
Amanda will provide expertise to help PA’s clients build effective business relationships, and minimize risks, in outsourcing and in their supply chain. She will also develop a new service focused on surfacing and implementing relational best practice, providing relational assessments and implementing relational governance processes that enable organisations to secure the full potential of their outsourcing partnerships through effective collaboration.
Jonathan Cooper-Bagnall, head of shared services and outsourcing at PA Consulting Group commented: “I am delighted that Amanda is joining PA. She brings real expertise and insight which will help us to continue to support our clients in maximising the benefits of their outsourced relationships.”
Amanda said, “Establishing and effectively managing business relationships have become even more critical in today’s challenging times and I am very pleased to be able to add to PA’s leading edge work in sourcing and to be joining such a dedicated and expert team.”
Notes to the editor
About PA Consulting Group
PA Consulting Group is a leading management and IT consulting and technology firm. Independent and employee owned, we operate globally in more than 30 countries and transform the performance of major organisations in both the private and public sectors.
From initial idea generation and strategy development through to detailed implementation, we deliver significant and tangible results. We have outstanding technology development capability; a unique breadth of skills from strategy to performance improvement, from HR to IT; and strong expertise in communications, media and entertainment, defence, energy, financial services, government and public services, healthcare, manufacturing, transportation and logistics.