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PA IN THE MEDIA

Robots aren’t destroying jobs or boosting productivity

A new report from PA Consulting and the CIPD, People and machines: from hype to reality, is profiled in The Times.

The article discusses the findings of the report, which looked at the impact of artificial intelligence (AI) and automation on the workplace. The report found that AI and automation are causing as much hiring as firing in UK businesses, countering the conventional view that AI will destroy jobs

The article reports on some of the key findings of the report: The CIPD, in a survey carried out with PA Consulting, found that a third of 759 UK businesses it questioned had invested in AI and automation over the past five years. The employment effects were, contrary to fears, positive: 35% saw more jobs in the areas affected, and 25% saw fewer. By nearly three to one, 44% to 18%, employers said that AI and automation had made jobs more secure. Among employees, more than half, 54%, said these new technologies had not helped them do their job better.”

It continues: “There was little evidence that AI and automation were associated with significant productivity improvements, which the CIPD puts down to ‘lack of thought and planning on how people and technology are working together’.”

Read The Times article in full.

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