Personnel Today’s Martin Couzins reports on the World of Learning 2017 conference and includes quotes from Nick Shackleton-Jones, PA’s learning and performance expert, who spoke at the event.
Nick says the aim of learning and development is to “eliminate learning in our organisations”. He says there is a need for learning and development (L&D) professionals to do less classroom training and e-learning, instead focusing on designing experiences that make people want to do things differently and then offer resources to help them do so.
He goes on to say that L&D can generate value in their organisations by shifting from a courses first approach to a resources first approach. Learners want simple and practical guidance in order to understand how to do their jobs. “Our role as learning designers has fundamentally changed. We can deliver the same outcome through delivering resources at the point of need on a mobile device as we could in a classroom, but at a fraction of the time and cost,” he continues.
Our research reveals the talent management challenges facing today's CEOs and a practical way to overcome them
Nick also advises L&D professionals keen to take a resources-first approach to follow three steps: