Claire Logan, head of people and talent at PA Consulting Group, is quoted in an article in Ignites Europe, a Financial Times title covering the European fund industry. The article examines whether the asset management industry’s long-hours working culture and focus on short-term performance foster a burnout culture.
Commenting on these issues, Claire says that a long-hours working culture associated with “always” being available to the client could also be to blame.
Claire says that: “The real risk comes when time pressures at work squeeze out all coping mechanisms [like exercising or meeting friends], which help people maintain a healthy balance and perspective.”
She goes on to say that it is often a “composite of factors that can lead to an individual experiencing burnout but that many sufferers will feel unsupported and “burdened with the pressure to perform” with a “limited view on their situation changing.”
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Claire adds that this can be heightened when home or personal life is also challenging.
Fund firms need to watch for employee burnout, as often the way in which they treat individuals suffering will be judged by its employees, Claire explains.
Claire says that: “People will look at the level of support being provided and whether individuals are treated respectfully or just categorised as underperforming or weak.”
She believes the bigger challenge is getting individuals to stop and assess their well-being.
Claire concludes by noting that: "It is all too easy to keep running at 100 miles an hour, focused on the next promotion or deliverable and not taking sufficient time to reflect.
"Finding trusted colleagues who hold you to account in this area and challenge the behaviours that start to get out of hand can really help, even in a predominantly macho culture."