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How can the NHS use data to better meet patient needs as it responds and recovers from the covid crisis?

PA’s healthcare expert, Jenny Lewis, discusses the progress the NHS has made in its use of data and how better data could help it restore and reset services in an HSJ webinar, in association with PA Consulting.

The NHS has been through an astonishing year with covid demanding more of it and its staff than ever before. Getting through this period has meant it has had to be more agile than ever – changing patterns of care, prioritising care to avoid harm and making the best use of data to guide its efforts.

But the coming year looks nearly as challenging and the NHS will have even more hills to climb. An HSJ webinar, in association with PA Consulting, looked at the progress the NHS has made in its use of data and how better data could help it restore and reset services going forward – and what organisations and systems can do to ensure they are doing this.

NHS England and Improvement director of data and analysis Ming Tang described the last few months as “manic but very rewarding” with a huge amount of progress. There had been a focus on bringing together data from different services to aid decision making but also for research such as looking at the impact of covid on diabetics. This data had enabled better forecasting of where the pressure was going to be in the system.

Jenny said that the progress made this year was fantastic: “We have to work out what were the drivers of this and how do we bottle it to ensure we don’t lose it moving forward.”

PA Consulting had worked with the Cheshire and Merseyside system to set up a platform which would allow information to flow around the system – but had also worked with the individual organisations so they could understand the benefits they would see.

Jenny added: “But I don’t think any of that could have happened without that trust having been there in the first place.” There was huge potential as the system moved to things like shared patient tracking lists, provided people maintained that trust and could see the benefits.

Read the full article in Health Service Journal

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