Neal Craig, a digital expert at PA Consulting, is quoted in GovTech Leaders’ article on how the public sector successfully manage change.
The article looks at the key considerations public sector organisations need to get right when it comes to change management. Neal says that there are a number of technologies can help to support change management.
He explains: “Collaboration tools are useful when dealing with problem-solving, but there’s also software to help you track acceptance and share success,” he points out. “There are various different tiers, but fundamentally it’s about technology enabling people to interact more effectively in real-time.”
The article goes on to note that such technology includes shared drives for distributing documents, project planning tools and even social media, particularly if employees are spread across a number of different sites and buildings.