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Mind does matter when it comes to generating trust

PA’s Jonathon Hogg, a people and talent expert, is quoted in an article in the Financial Times The Business of Consulting special report. The article discusses consultancies who are looking at brain chemicals to help analyse leadership and workplace trust.

The article goes on to explain that management consultants, who have previously used behavioural and organisational psychologists to help analyse leadership and workplace behaviour, are turning to neuroscientists – a new type of expert on human behaviour.

Commenting on management practices that can be explained through neuroscience, Jonathon says: “We instinctively react to workplace uncertainty with fight or flight responses. Neuroscience shows the brain needs certainty to think rationally. If we can’t see the full picture, we react as if we face a physical threat.”

Jonathon goes on to say that openness and allowing individuals to offer input and to shape outcomes can reduce the risk of destroying value when remodelling organisations.

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