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PA IN THE MEDIA

Covid makes consultants rethink ways of working

PA Consulting’s people and talent expert, Claire Logan, discusses how consultants are handling the new reality of work and how they are applying their experience to help clients.

The article discusses how, when the pandemic closed offices and pushed staff into fully remote work, consultancies were among the most enthusiastic experimenters with new ways of meeting, collaborating and sustaining bonds between staff.

It goes on to share examples of how this has been achieved, including how PA Consulting instituted “coffee-roulette” to encourage random online meetings between colleagues.

Firms in the UK’s Leading Management Consultants ratings say the relative ease with which they have adapted reflects their mobile working habits. Many are used to working on site alongside clients.

A recent survey by the MCA reflects that, while more time spent servicing clients was one of the top three benefits of working remotely, 73 per cent of the consultants surveyed said spending less time with clients was the biggest challenge.

Claire says PA shared its list of resilience and wellbeing tips with clients. But she says clients now have to ask themselves what their own future of work should look like and how much of what worked during lockdown they need to keep.

Read the full article in Financial Times

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Contact the author

Contact the people and talent team

Claire Logan

Claire Logan

Ashley Harshak

Ashley Harshak

Chris Steel

Chris Steel

Rachael Brassey

Rachael Brassey

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